The 2011 South African E-Commerce Awards Top 20
Groupon My City Deal
The group buying concept is quite new in the South Africa E-Commerce market, however this has become very popular with quite a number of group buying sites opening up. So a big congratulations to Groupon My City Deal for winning the award for the Best Group Buying Website in the 2011 South African E-Commerce Awards. What we liked: Apart from the easy to use website, the buy now process is quick and secure. We liked that you can search for previous deals in your selected city. Their mobile website is well designed and you can purchase your deal on the go proving they are aware of where the E-Commerce industry is heading. What we didn’t like: Customer service response time is a bit lacking, especially when you have a system that shows your query step by step. It unfortunately took 7 days and a comment regarding the lack of response, to get our query answered.
Visit Groupon My City Deal
Jump's Rating:
83.6 / 100
Public Voting Position:
13th
 
Design, Standards & Ease of use
Design (Look & Feel)
6 / 10
All design scores were given by Cream of Creations
  • General Look of website
  • Fonts used (legible, clear)
  • Colours Harmonise (go together)
  • Are there any distracting advertisements?
  • Is the homepage well organised and easy to understand?
  • Does the website project a good image of the company?
  • Is the language used easy, clear and grammatically correct?
  • Layout (Image Alignment)
  • Image Sizes & Quality
    • Navigation
    7 / 10
  • Clear
  • Present on every page
  • Bread Crumbs
    • Errors
    10 / 10
  • Did you get any error messages?
    • Policies
    10 / 10
  • Refund & Returns
  • Delivery
  • Privacy & Terms
    • Google Page Speed
    8 / 10
    Page Speed Online analyzes the content of a web page, then generates suggestions to make that page faster. Reducing page load times can reduce bounce rates and increase conversion rates
    Browser Compatibility
    9 / 10
  • Internet Explorer 8.0
  • Firefox
  • Chrome
  • Safari
    • Mobile Site
    Mobile Site
    7 / 10
  • Have a mobile site?
  • Easy to use?
  • Can order via mobile?
  • Design?
  • Auto Redirect?
    • Marketing
    Social Networking
    10 / 10
  • Active Facebook Fan Page
  • Active Twitter Account
    • E-Commerce - Processes
    Catalogue
    10 / 10
  • Extensive Product Rage?
  • Stock Levels
  • Products Categorised
  • Product Reviews and ratings
  • Product recommendations
  • Product Details (incl. Descriptions)
    • Ordering
    9 / 10
  • Ease of ordering process
  • Asking for invalid info
  • Find what I am looking for? (amount of clicks)
  • Easy to add to shopping cart?
  • Is the shopping cart easy to understand?
  • Do I know what is going to happen next? Obvious click path?
  • Do I know what I am committing to at each step?
  • Real time credit card facility?
  • Follow up confirmation emails after purchase has been made?
  • Is there a login order track facility?
  • Security
    • Customer Support
    6 / 10
  • Phone Number
  • Email Address
  • Live Help
  • Physical Address
  • Response Time to Email