The 2011 South African E-Commerce Awards Top 20
Kalahari.com
We’ve seen a number of website changes to Kalahari.com over the last year, and after careful evaluations conducted during the awards we think they are right on track with user experience and the demands of the E-Commerce Industry. Congratulations to Kalahari.com as the 1st Runner up in the Publics Favourite E-Commerce Website and 1st Runner up in the Best E-Commerce Store in the 2011 South African E-Commerce Awards. What we liked: Apart from the user friendly website and shopping experience, kalahari.com has a brilliant mobile website; well designed and functional it proves Kalahari.com is in tune with what South African shoppers are looking for in an E-Commerce Website. What we didn’t like: They do not show stock levels. While it may say that they have the product when you place your order, if there is no stock when processing it your order gets cancelled and you are refunded the money. Although this process is very efficient, you are still left disappointed.
Visit Kalahari.com
Jump's Rating:
86.2 / 100
Public Voting Position:
2nd
 
Design, Standards & Ease of use
Design (Look & Feel)
6 / 10
All design scores were given by Cream of Creations
  • General Look of website
  • Fonts used (legible, clear)
  • Colours Harmonise (go together)
  • Are there any distracting advertisements?
  • Is the homepage well organised and easy to understand?
  • Does the website project a good image of the company?
  • Is the language used easy, clear and grammatically correct?
  • Layout (Image Alignment)
  • Image Sizes & Quality
    • Navigation
    10 / 10
  • Clear
  • Present on every page
  • Bread Crumbs
    • Search
    9 / 10
  • Search Function (Y/N)
  • Search on every page
  • Search results accurate
  • Search speed
    • Errors
    10 / 10
  • Did you get any error messages?
    • Policies
    10 / 10
  • Refund & Returns
  • Delivery
  • Privacy & Terms
    • Google Page Speed
    8 / 10
    Page Speed Online analyzes the content of a web page, then generates suggestions to make that page faster. Reducing page load times can reduce bounce rates and increase conversion rates
    Browser Compatibility
    9 / 10
  • Internet Explorer 8.0
  • Firefox
  • Chrome
  • Safari
    • Mobile Site
    Mobile Site
    10 / 10
  • Have a mobile site?
  • Easy to use?
  • Can order via mobile?
  • Design?
  • Auto Redirect?
    • Marketing
    Social Networking
    10 / 10
  • Active Facebook Fan Page
  • Active Twitter Account
    • E-Commerce - Processes
    Catalogue
    8 / 10
  • Extensive Product Rage?
  • Stock Levels
  • Products Categorised
  • Product Reviews and ratings
  • Product recommendations
  • Product Details (incl. Descriptions)
    • Ordering
    10 / 10
  • Ease of ordering process
  • Asking for invalid info
  • Find what I am looking for? (amount of clicks)
  • Easy to add to shopping cart?
  • Is the shopping cart easy to understand?
  • Do I know what is going to happen next? Obvious click path?
  • Do I know what I am committing to at each step?
  • Real time credit card facility?
  • Follow up confirmation emails after purchase has been made?
  • Is there a login order track facility?
  • Security
    • Delivery experience
    7 / 10
  • Experience?
  • Speed as advertised?
  • Packaging?
  • Anything extra?
    • Customer Support
    5 / 10
  • Phone Number
  • Email Address
  • Live Help
  • Physical Address
  • Response Time to Email