The 2011 South African E-Commerce Awards is run by Jump Shopping, South Africa's leading online shopping search engine. Jump Shopping identified the opportunity for such an awards event in 2006, and took the opportunity to start this as part of their goal to uplift E-Commerce in South Africa. The awards are now in its sixth year. Entry into the awards is free.
These awards have been designed to recognise and reward those companies and organisations that have demonstrated excellence through the use of the Internet, with specific emphasis on E-Commerce. The Awards are open to South African E-Commerce websites based in South Africa.
This year the public will nominate and vote for their favourite E-Commerce websites. Along with the public's votes, Jump Shopping will be evaluating nominated websites to determine this year's winner. The Awards will run on a 3 Round Voting and Evaluation process to ensure the websites get judged fairly.
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Who is allowed to enter the awards?
The South African E-Commerce Awards are open to South African based E-Commerce companies only.
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Who will be judging the websites?
Jump Shopping and the public will be judging the websites. Jump Shopping will be ordering from the various websites under pseudo names to evaluate the ordering process and customer service.
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What are the criteria for the judging?
- Ease of Use
- Website Design, Usability and Navigation
- Customer Care / Communication
- Refund/Returns Policies
- Product Range
- Pricing
- Payment Methods
- Ordering Process
- Quality of Data
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When will nomination start?
Nominations for the awards will open on 1 August 2011 and continue until 31 August 2011.
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How many times can I nominate?
It only takes one nomination to get a website listed for voting.
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When will voting start?
As soon as a website has been nominated the voting will be open for that website. Voting will open on 1 August 2011 and continue until 30 September 2011
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How many times can I vote?
Each member of the public has one vote per email address
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When will the winners be announced?
The winners will be announced on 7 November 2011.
Jump Shopping has decided to change the voting procedure this year. Jump Shopping and the public will be judging the websites on a 3 Round Voting and Evaluation process. Jump Shopping will be ordering from the various websites under pseudo names to evaluate the websites and their respective ordering processes and customer service.
Websites will be judged against the following criteria:
Round 1: Public nomination
E-Commerce websites are added to the list of nominees by the public. A person can nominate and vote once per email address. Jump Shopping reserves the right to decline entry into the awards.
The top 40 websites that received the most public votes will go through to Round 2.
Round 2: Initial Evaluation
An initial evaluation conducted by Jump Shopping, of the top 40 websites together with the Publics votes from Round 1 and Round 2 will provide the top 20 contenders for Round 3.
Jump Shopping outsourced the Design (Look and Feel) Evaluations to independent design company Cream of Creations.
About Cream of Creations: Now one of the top graphic design studios in Pretoria, was established in 1998, which means we have 13 years of experience under our belt. We have provided a long list of clients both locally and beyond our borders – eg in the UK, Namibia, Australia and the USA – with the finest in design. We have also recently added a garment printing department to our portfolio called DOG digital print – direct on garment which makes us the first graphic design studio in South Africa to add such a service to its portfolio.
Round 3: E-Commerce Process Evaluation
Jump Shopping will be ordering from the top 20 websites under pseudo names to evaluate the websites and their respective ordering processes, customer service, as well as the websites design standards and ease of use.
The Winners will be announced on 7 November 2011:
- The Public's Favourite E-Commerce Website
- Best E-Commerce Store
- Best E-Commerce Services Website
- Best Group Buying Website
- Best Design, Standards & Ease of use
- Best Shopping Process